According
this topic I have learned about the employee self-services (ESS) that provides
an electronic means for a company’s employees to access its HR services and
information. Employee Self Service (ESS) is a combination of technology and
organizational change that enables users to interact directly with their human
resource data to inquire, review and act upon transactions in the workplace.
Besides that, I have learned Manager Self-Services (MSS) portal that are
becoming more prevalent in organizations as well. With this application
managers can view performance appraisal, subordinates salaries, productivity,
and training histories and model annual salary increases.
ESS creates
a single, secure repository for confidential HR information and processes. It
provides an easy-to-navigate environment that is accessible by all employees,
regardless of where they are located 24 hours a day, 7 days a week. Access
rights for each employee are established by HR and are typically determined by
the employee's position in the company organizational hierarchy, department,
and key job functions.
Self-services portals provide
several advantages for achieving HR administrative goals. The first advantages
of ESS are they improve the speed and quality of services to employees and
managers, simplifying routine inquiries and changes in particular. Besides
that, ESS enhance employee satisfaction by permitting employees to control when
and where such access activities occur. In addition, self-services portals
facilitate easy, increased access to HR information, helping employee ensure
that important personal data are accurate and current. Moreover, managers use
this more accurate, timely information contributes to improved managerial
decision making. Lastly, ESS help reduce the number of transaction for HR
employees and correspondingly, overall HR costs.
However the disadvantages of ESS
are. First, permitting employees to access company data through self-services
portals may increase the possibility of security breaches and the associated
negative outcomes for affected employees, including identity theft. Moreover,
employees are concerned that even having their data in a company’s HRIS can
lead misuse of such information by others in the organization.
As conclusion, from the lesson that I’ve learned with Dr Roya I have understand
that ESS systems helps an employee and a manager to simplify their work. Such
as employee will be able to directly view and update personal data at any time
from any place that has access to the network, whenever it is convenient for
them. Besides, for a manager it will be easier for them to keep in touch with
their staff regarding with their training needs, leave activities, payroll data
and it will be easier for the manager to do some checking and correction on
their employee’s information.
example of ESS
example of ESS
Sources :
Michael J.K, Mohan T, Richard D.
J. (2011) Human Resources Information Systems (2nd ed.) Basics, Application and Future Direction.
www.ehow.com › Business
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