Saturday, 13 October 2012

Web Base Employee Self-Services


According this topic I have learned about the employee self-services (ESS) that provides an electronic means for a company’s employees to access its HR services and information. Employee Self Service (ESS) is a combination of technology and organizational change that enables users to interact directly with their human resource data to inquire, review and act upon transactions in the workplace. Besides that, I have learned Manager Self-Services (MSS) portal that are becoming more prevalent in organizations as well. With this application managers can view performance appraisal, subordinates salaries, productivity, and training histories and model annual salary increases.
            ESS creates a single, secure repository for confidential HR information and processes. It provides an easy-to-navigate environment that is accessible by all employees, regardless of where they are located 24 hours a day, 7 days a week. Access rights for each employee are established by HR and are typically determined by the employee's position in the company organizational hierarchy, department, and key job functions.
            Self-services portals provide several advantages for achieving HR administrative goals. The first advantages of ESS are they improve the speed and quality of services to employees and managers, simplifying routine inquiries and changes in particular. Besides that, ESS enhance employee satisfaction by permitting employees to control when and where such access activities occur. In addition, self-services portals facilitate easy, increased access to HR information, helping employee ensure that important personal data are accurate and current. Moreover, managers use this more accurate, timely information contributes to improved managerial decision making. Lastly, ESS help reduce the number of transaction for HR employees and correspondingly, overall HR costs.
            However the disadvantages of ESS are. First, permitting employees to access company data through self-services portals may increase the possibility of security breaches and the associated negative outcomes for affected employees, including identity theft. Moreover, employees are concerned that even having their data in a company’s HRIS can lead misuse of such information by others in the organization.
                         As conclusion, from the lesson that I’ve learned with Dr Roya I have understand that ESS systems helps an employee and a manager to simplify their work. Such as employee will be able to directly view and update personal data at any time from any place that has access to the network, whenever it is convenient for them. Besides, for a manager it will be easier for them to keep in touch with their staff regarding with their training needs, leave activities, payroll data and it will be easier for the manager to do some checking and correction on their employee’s information. 
                                                                     example of ESS
                                                                  
Sources :
Michael J.K, Mohan T, Richard D. J. (2011) Human Resources Information Systems (2nd ed.) Basics, Application and Future Direction.

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